Thursday, October 15, 2009

Mamogram day

I'd rather have a root canal procedure than a mamogram and of course, its Breast Cancer Awareness month and we are thinking about "the girls" and their health.

I had my mammogram this morning. What a way to start the day.

I arrived at the Kern Radiology here in town at 7:25. I signed in at 7:29. My appt. was for 7:30. I had written it down, I am sure of this. I checked in at the desk and the girl says to me, "You know, you are late!"

I said, "I beg your pardon? No, I am not late, my appt was for 7:30."

She tells me that's not true, I was actually scheduled for 7:10 and then she demands to know who I talked to who told me different.

I stared at her for several seconds, then said, "Really, are you kidding? Do you ask for the person's name and write it down when you make medical appointments? 'Cause I don't." What is she, nuts? I made this appointment a month ago, I don't remember who I spoke to.
So the girl gives me my update form to fill out and I go sit down to fill it in. When I bring the form back to her, she and the girl next to her are making jokes about being LATE!!! By now I am angry-- I asked her if I should just reschedule because obviously she has a problem with my arrival time, and she says, "Oh no, we were talking about ourselves, not you." UH huh. Sure. I buy that story.
So I go sit down to wait to be called. I watched, and this receptionist waits until 8:00 AM before putting my chart on the counter to be picked up by the technician. WHen I finally get called back by the technician, I asked her if I was being worked in instead of being treated like a regular appt., and she says no, she doesn't think anyone is ahead of me.

By now I am pretty upset. The women in the back office are so lovely and kind, and I am embarrassed because now I am not only dreading having the mash-o-gram, but I am angry and trying not to cry. Not fun. I end did manage to endure it by hunkering down in a corner of the room with the stupid gown on, and hiding behind a magazine from the other woman in the room.

Finally my name is called, I manage to get through the procedure without crying. Congrats to me!
The best part of this story is, this rude receptionist girl is unaware that the people who own the radiology place are people I know. I plan to write a nice letter and let them know all about the vindictive wenches they have working for them. I sorta feel like the woman in that movie, Fried Green Tomatoes, who, after the teenager whisks into her parking spot ahead of her at the mall, the older woman rams her car into the teen girl's vehicle, over and over and then says to her, "Ive got more insurance than you do."

Gotta love it!

No comments: